Back in April, Proalfa entered the FSB Hertfordshire  Small Business Awards,  and were subsequently shortlisted as finalists in both categories they entered, "Service Excellence" and "Best New  Business in Hertfordshire".

Proalfa felt reaching the finalist stages and being drawn in the final four in both categories was a huge achievement in itself.

On 13^th May at Tewinbury Farm Hotel the FSB Awards Gala final was held. Proalfa attended with high hopes of winning their  categories.

The dinner was fantastic and the awards ceremony was tense.

As the award winners and runners up were being announced the atmosphere grew thick with anticipation. The Service Excellence runner up was announced; leaving Chris and Luis both incredibly tense until the point that the judges announced: “The winner is...Proalfa!”.

Proalfa (Chris and Luis) were invited onto the stage to collect their Service Excellence award presented by the FSB panel.

The Service Excellence award was focused  on delivering the best customer service, going above and beyond the call of duty and really making sure customers have the best experience possible.

As if that wasn’t enough for the evening, by the time they had got back to the table with their winner’s complimentary bottle of champagne their second category was being announced.

To their delight, Proalfa were also crowned runner-up for the “Best New Business in Hertfordshire”.

“To even be nominated for Best New Business meant so much to us as it was  recognition of all the hard work that has gone into the business, and also that other people acknowledge what we have established in such a short period of time

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“When putting together our entry, we made sure it had every single bit of feedback we had collected from our customers since we opened our doors. Our feedback is collated from www.alfaowner.com, www.trustatrader.com and www.thegoodgragescheme.co.uk. We have put our heart and soul into this business and our main aim is to make sure we give the best service possible to all of our customers.

“Over the last year we have built up a flawless reputation, moved into bigger premises, and are forever expanding a very satisfied customer base. Above all we are always developing a greater passion for what we do.

“We entered two categories in the FSB awards and were shortlisted as finalists in both. Winning one category and becoming runner-up in the other was a fantastic result for us. The fact that we haven’t yet been trading for a whole calendar year made the awards so much more special.”

Chris and Luis would like to personally thank all of their customers for all their feedback and support to this date. Without our customers, winning this award wouldn’t be possible.